Swift Pharmacy

Ear
Infections

Are more common than you think—and they can be painful, frustrating, and disruptive. Whether it's your child tugging at their ear or you're experiencing pressure and hearing loss, understanding the cause is the first step to feeling better. At Swift Pharmacy, we’re here to help you find fast relief and the right treatment options.

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£15 consultation fee. (Additional £10 chargeable at location if medication prescribed)

Contact our pharmacist if your child has signs of an ear infection and is aged 1 to 17 years for the Pharmacy First Service or if over 17 use our Private Ear Infection Service.

Ear infections are most common in children but can affect adults as well

They often involve the middle ear (otitis media), that causes inflammation (redness and swelling) and a build-up of fluid behind the eardrum.

You do not always need to see a GP for an ear infection as they often get better on their own within 3 days.

Common Symptoms

In Children:

  • Ear pain (especially when lying down)
  • Tugging or pulling at the ear
  • Trouble sleeping
  • Crying more than usual
  • Trouble hearing or responding to sounds
  • Fever (especially in younger children)
  • Fluid draining from the ear
  • Loss of balance

In Adults:

  • Ear pain or pressure
  • Drainage of fluid from the ear
  • Hearing loss
  • A feeling of fullness in the ear
  • Dizziness (sometimes)

If you, or your child, have a high temperature or you do not feel well enough to do your normal activities, try to stay at home and avoid contact with other people until you feel better.

Treatment Options

Home Remedies (for mild infections):

  • Warm compress: Helps relieve pain.
  • Over-the-counter pain relievers: Ibuprofen or paracetamol.
  • remove any discharge by wiping the ear with cotton wool

Don't:

  • do not put anything inside your ear to remove earwax, such as cotton buds or your finger
  • do not let water or shampoo get in your ear
  • do not go swimming while you have an ear infection
  • do not use decongestants or antihistamines – there’s no evidence they help with ear infections

Medical Treatments:

  • Antibiotics: Prescribed for bacterial infections
  • Prescription ear drops: Especially for outer ear infections.

When to See a pharmacist or doctor

  • Symptoms last more than 2–3 days
  • Severe pain or high fever
  • Discharge (especially pus or blood)
  • Hearing loss
  • Frequent infections (3+ in 6 months or 4+ in a year)

A pharmacist can help with an ear infection

Contact our pharmacist if your child has signs of an ear infection and is aged 1 to 17 years for the Pharmacy First Service or if over 17 use our Private Ear Infection Service.

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